HELP DESK

WELCOME TO THE HELP DESK AREA
HELP DESK

CALL THE HELP DESK AS THE FIRST LINE OF DEFENSE IN TECHNOLOGY!
EXT# 12777

 

WE ARE HERE TO HELP!
HELP DESK STAFF: MS. YORK

We will help with:
Chromebooks and carts
Computers
IP Telephones
Printers
Antivirus software
Ipads
Tablets
TV Connections
Reading Counts/SRI
AR
CAASP
Raptor
Website issues


TIPS FROM THE HELP DESK:
HELP DESK

  1. Make sure you have the new Fortinet Antivirus on your computer! Call the Help Desk to put the new one on your computer. 
  2. Before calling about your printer connect you will need the address off of the printer. Go to the printer, scroll through to Menu, then to Network Configuration/Setup or Configuration and print this page. 
  3. Always UPDATE your Chromebook! Go to the three dots top right corner of the browser. Scroll down to Settings, in this window look to the left of page and click on the three lines. Scroll down to About Chrome. On this page click on Check for Updates.